WORST Consumer SERVICE. AVOID THIS Firm
Overall shambles of a company!!!!
Purchased a cleaning device on the 11tl June 2019 from the online store. With the próviso that it wouId end up being delivered as stated between 1-3 days. Purchase 62498956
Received correspondence via e-mail that the purchase was verified and delivery would end up being 13th Summer (in the day).
On the day on the 13th I waited in the residence for the delivery. halfway through the day time I made the decision that I would examine the e-mail again for any more standing or correspondence as to what approximated period the machine would become delivered. Great work I do simply because when I opened up the e-mail the day got amended to 18th August???? I'd wasted half a day time waiting around for nothing at all!!! So with that I went into the store in La Zenia boulevard to ask why this acquired happened?? The store stated it has been nothing they could help me with as purchased online?? They are usually the same brand but can not provide a decent customer program??? Certainly I has been not best delighted with this service and with that the store assistant approached the on the internet store on my behalf. the store assistant then verified to me that the shipping would be that of the 18th Summer.
So everything in place for me to wait once once again for the shipping of this machine and once again nothing!! Another time wasted, by this phase I are mad.
I returned back to store on 19th August, with my complaint. to end up being informed the exact same issue as the final time by the store assistant, who after that put me on the store telephone to talk with the on the internet store. This will be where I Iiaised with a média markt representative by the title VICTOR, he informed me that he has been visiting my issue (1881308) that there would end up being a 72 hour windows for a resolution. I required that the device would possess to become shipped by the 21stestosterone levels August or I wanted my money back? He furthermore up to date (in which I furthermore required) a call back again with a position upgrade by the end of 19th day time, credited to me being on an Everyday terms amount, he furthermore had taken my partners number as well (which is usually a Real spanish no.). NO Telephone CALL MADE TO ElTHER PHONES. No shock presently there, rubbish customer provider why do I believe any better???
Once once again I receive an email stating that the shipping would become 20th August (in the day time). Just as the last two tries I waited generally there all day and nothing at all???
No phone calls from the delivery people with any messages of any approximated delivery instances on any of the days of delivery?? Revolting!!!
I continuously examined throughout the day time the link to the online monitor my order, which didn't move from the final day. in which mentioned that I had been missing on 18th at 14.27pmeters. absolutely mad. what a full disgrace. How very dishonest!!!
Now to receive another email on the 20th August at 22:19pmeters to notify me thát.
In thé delivery procedure of your order we possess discovered some of these incidents:
1.-Our transport agency has not ended up capable to deliver the order 62498956 for selecting you lacking, after many delivery tries.
2.- The delivery has become rejected without just cause.
3.- The delivery has long been rejected for just result in or within the cancellation time period.
At this period your purchase is journeying back to the warehouse. As soon as we obtain it generally there, we will proceed to the cancellation and payment of the order. From that second, within a optimum time period of two company times, you will become refunded the cash in the exact same means of transaction with which you made the purchase, except for transportation expenses in cases 1 and 2, which will not be reimbursed.
IM AM ABSOLUTELY 0UTRAGED!!!!!!
ALL M0NIES THAT ARE RIGHTFULLY OWED TO ME SHOULD BE PUT Back again INTO MY ACCOUNT!! THE Overall OVERALL COST INCLUDING THE Transport Expenses!!!!
YOU PR0VIDE A DISHONEST Services THROUGHOUT THE WHOLE Procedure OF THlS PURCHASE. I W0ULD NEVER Make use of Or even RECOMMEND Mass media MARKT TO ANY0NE EVER AGAlN!!
WORST CUSTOMER SERVICE
ABSOLUTE Period WASTERS!!
Avoid this business!!!
Purchased a cleaning device on the 11tl June 2019 from the online store. With the próviso that it wouId end up being delivered as stated between 1-3 days. Purchase 62498956
Received correspondence via e-mail that the purchase was verified and delivery would end up being 13th Summer (in the day).
On the day on the 13th I waited in the residence for the delivery. halfway through the day time I made the decision that I would examine the e-mail again for any more standing or correspondence as to what approximated period the machine would become delivered. Great work I do simply because when I opened up the e-mail the day got amended to 18th August???? I'd wasted half a day time waiting around for nothing at all!!! So with that I went into the store in La Zenia boulevard to ask why this acquired happened?? The store stated it has been nothing they could help me with as purchased online?? They are usually the same brand but can not provide a decent customer program??? Certainly I has been not best delighted with this service and with that the store assistant approached the on the internet store on my behalf. the store assistant then verified to me that the shipping would be that of the 18th Summer.
So everything in place for me to wait once once again for the shipping of this machine and once again nothing!! Another time wasted, by this phase I are mad.
I returned back to store on 19th August, with my complaint. to end up being informed the exact same issue as the final time by the store assistant, who after that put me on the store telephone to talk with the on the internet store. This will be where I Iiaised with a média markt representative by the title VICTOR, he informed me that he has been visiting my issue (1881308) that there would end up being a 72 hour windows for a resolution. I required that the device would possess to become shipped by the 21stestosterone levels August or I wanted my money back? He furthermore up to date (in which I furthermore required) a call back again with a position upgrade by the end of 19th day time, credited to me being on an Everyday terms amount, he furthermore had taken my partners number as well (which is usually a Real spanish no.). NO Telephone CALL MADE TO ElTHER PHONES. No shock presently there, rubbish customer provider why do I believe any better???
Once once again I receive an email stating that the shipping would become 20th August (in the day time). Just as the last two tries I waited generally there all day and nothing at all???
No phone calls from the delivery people with any messages of any approximated delivery instances on any of the days of delivery?? Revolting!!!
I continuously examined throughout the day time the link to the online monitor my order, which didn't move from the final day. in which mentioned that I had been missing on 18th at 14.27pmeters. absolutely mad. what a full disgrace. How very dishonest!!!
Now to receive another email on the 20th August at 22:19pmeters to notify me thát.
In thé delivery procedure of your order we possess discovered some of these incidents:
1.-Our transport agency has not ended up capable to deliver the order 62498956 for selecting you lacking, after many delivery tries.
2.- The delivery has become rejected without just cause.
3.- The delivery has long been rejected for just result in or within the cancellation time period.
At this period your purchase is journeying back to the warehouse. As soon as we obtain it generally there, we will proceed to the cancellation and payment of the order. From that second, within a optimum time period of two company times, you will become refunded the cash in the exact same means of transaction with which you made the purchase, except for transportation expenses in cases 1 and 2, which will not be reimbursed.
IM AM ABSOLUTELY 0UTRAGED!!!!!!
ALL M0NIES THAT ARE RIGHTFULLY OWED TO ME SHOULD BE PUT Back again INTO MY ACCOUNT!! THE Overall OVERALL COST INCLUDING THE Transport Expenses!!!!
YOU PR0VIDE A DISHONEST Services THROUGHOUT THE WHOLE Procedure OF THlS PURCHASE. I W0ULD NEVER Make use of Or even RECOMMEND Mass media MARKT TO ANY0NE EVER AGAlN!!
WORST CUSTOMER SERVICE
ABSOLUTE Period WASTERS!!
Avoid this business!!!
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